Have a question? We are here for you!

We strive to provide you with the best customer service possible. To better assist you, we have provided fast answers to common questions and concerns. You should find everything right here to get the answers you need.

How can we help you today?

Product FAQ’s

Enjoy 1 naturally-concentrated (6x) Revival protein shake or protein bar per day. Use Revival’s baked soy protein chips, soy pasta, soy nuts, & soy “coffee” to boost protein intake. Regular daily consumption is important for achieving all of soy’s potential benefits.

Yes. Your satisfaction is important to us! Revival Soy is the best tasting way to enjoy the benefits of soy in our humble opinion. You can relax with our Great Taste Guarantee. If you are not satisfied for any reason, we will offer you a refund for the unused portion (less S&H) or product exchange (within 30 days of shipping).

The key to achieving and maintaining results with Revival Soy is regular daily use. If you’re looking to lose weight or increase energy, you may begin to experience results in as little as a week. Other results, such as hot flash and night sweat relief, may occur within 4 to 8 weeks-for many sooner. Results vary per individual.

With Revival Soy, you get the benefits of soy protein, soy isoflavones and all of the other soy phytonutrients – The Revival Difference. Isoflavone pills do not offer the full benefits of soy.

Absolutely. The only limit is your own imagination. With simple, creative recipes and very little time, you can complement the great taste of your favorite Revival shake or bar. Some of our own favorites for shakes include adding fruit, yogurt or fruit juice. For bars, try warming them in the microwave for 10-20 seconds and topping with fruit or peanut butter. View our favorite recipes on the ‘tips and recipe‘ page.

This is completely up to you. Some of our own favorites include fruit juices, honey or natural products such as Stevia. Get creative and find your own special recipe.

Yes, and you can add whipped cream to a heated shake for an extra special and tasty ‘treat’. Some of our customers mix their shake the night before and refrigerate.  Shakes stay fresh for several days stored in the refrigerator. Simply shake the container to remix and you are ready to go.  You can also freeze the shake and  remix when partially thawed for an extra frosty shake.

Yes, if you also take a good multivitamin.  Revival offers the perfect Firm Foundation Multivitamin & Multimineral to make your shake or bar a meal. One serving of Revival Soy (protein shake or protein bar) gives you about one-third of your daily protein needs.

Most of our products are lactose (dairy), gluten, wheat, yeast and egg free. If this is important to you, be sure to check individual product ingredients. We have a category of products listed as lactose free for your convenience.

Yes. All Revival Soy products are made with certified genetically-pure soybeans (non-GMO). Some scientists have expressed safety concerns over long-term consumption of genetically-altered foods. You don’t have to worry about this with Revival Soy.

Yes. All shakes are available in low-carb sweetened (Sucralose) and unsweetened versions (add your choice of sweetener) with the exception of our ‘Plain Soy’ which comes in unsweetened only. Our low-carb bars include Chocolate Peanut Butter Paradise™, Chocolate Raspberry Zing™ and Autumn Apple Frost™.

As we all know, the secret to losing weight is both exercise and healthy eating. Soy protein is great for weight loss. New research has shown that protein can help you feel full longer thus helping you to resist the urge to snack between meals and at night. There is no miracle weight loss solution but Revival Soy can certainly help and you are getting the full health benefits of soy protein! Revival for weight loss.

A small number of people experience flatulence (gas) or constipation with the consumption of bean products such as soy. This is due to an inability to digest the natural carbohydrates found in beans. Revival Firm Foundation Digestive Enzyme supplements provide your body with the enzymes needed to properly digest and absorb soy protein. You can also try dividing your daily protein shake or protein bar into 2 separate daily servings. By doing this, you’re less likely to overload your digestive system.

Use of any healthy food with a prescription medication should be discussed with your doctor.  The makers of Synthroid® state Synthroid® should always be taken on an empty stomach. An empty stomach means that it has been at least 2 – 3 hours since eating or drinking (other than water). After you take your Synthroid®, you should wait at least one hour before you eat or drink anything other than water.

Soy protein will not raise your body’s estrogen levels.

Isoflavones and saponins are two of the beneficial phytonutrients found in soy.

Yes. Our bars and shakes are tested by independent lab HPLC analysis to confirm approximately ~160 milligrams of soy isoflavones per serving. Because it is a natural concentration process, there will always be variations in actual levels.

Yes and yes. Revival Soy is a complete protein source of all essential amino acids and non-essential amino acids. Revival Soy is as good as egg white, casein (milk) or whey proteins. Revival Soy blends a protein-rich “isolated” portion with an isoflavone-rich portion from the heart of the soybean. The Revival Soy protein-rich isolate is about 90% protein and contains all of the natural beneficial compounds found in soy. Naturally-Concentrated to Work™

As with any dietary plan or supplementation during pregnancy or breast feeding, you should discuss this with your physician to determine what is best for you.

Studies show that soy protein plus soy isoflavones may provide additional numerous benefits over herbs including weight loss, heart disease reduction and younger-looking skin/hair/nails.

Only 1 out of 3000 people have a soy allergy. Soy does not present any unusual risks of allergic responses and is less allergenic than cow’s milk. If you feel you have a soy allergy, consult your doctor. The most common symptom is an upset stomach after eating soy foods (although an upset stomach doesn’t necessarily mean you have an allergy). Adults don’t develop an allergy to soy (you already have an allergy or not).

Recent human studies found that soy consumption does not adversely affect thyroid function. The FDA has not issued any warnings for soy consumption and adverse health effects.

Our Fructose is low glycemic, a sweeter, better digestive-nutritive sweetener versus simple table-sugar (sucrose) that possesses higher calories and lower sweetness therefore more sugar is needed to achieve the same relative sweetness level as Fructose. 

Ordering FAQ’s

We offer a ‘FAMILY MEMBER’ discount of 10% on all products when you sign up for ‘AUTO-SHIP‘.

auto_ship_logoOur auto-ship Revival Family program saves you money, but more importantly it helps you develop a healthy habit by eliminating the inconvenience of having to reorder constantly. Auto-ship makes it easy to enjoy Revival Soy daily. Because daily use is critical for achieving all the potential benefits of soy, I highly encourage you to take advantage of this free program.

As a loyal customer, we consider you family. Enjoy product discounts, hassle-free auto-delivery, and exclusive offers. Joining is FREE and EASY, and you can cancel at any time with no obligation. Simply join when placing an order by selecting your subscription frequency. Mix-and-match your favorite products and/or alternate the products in your shipping plan for a great variety of daily choices!

PROMOTION CODES: If a Promotion code is valid it may be redeemed at any point in the ordering process. Simply enter your promotion code and your discount will be factored into your order and reflected in your order summary.

To ensure you receive our emails add customercare@soy.com to your ‘safe sender’s list’.  This avoids our emails going to your junk or spam folder. You receive email confirmation when you place orders, when we send offers/promotionals, informational emails and updates.

If you need to reset your password we send  you an email with a link to reset.

If you need our help resetting your Password you can always call  us at 1-800-REVIVAL ( 1-800-738-4825).

Go to ‘MY ACCOUNT’ .  This takes you to the account LOGIN page.

‘FORGOT YOUR PASSWORD’ is located in the middle of the screen. Enter your email address and hit ‘reset my password‘.  You will receive an email with a ‘link’ from customercare@soy.com to reset your account password.

If you need help you can call us at 1-800 REVIVAL (1-800-738-4825) M-F 8:00 am-5:00 pm. 

Remember to add customercare@soy.com to your safe sender’s list.

We offer our Safe Shopping Guarantee, which protects you while you shop, so you never need to worry about credit-card safety. We guarantee every transaction you make will be 100% secure. This means you pay nothing if unauthorized charges are made to your card as a result of shopping with us.

Delivery Information

Soy.com ships most in-stock orders to the U.S. within 1 business day of receipt. Shipping options are provided at time of checkout.

Next-day and second-day shipping are available. Next-day and second-day rates will be calculated at time of checkout.

You will always have an opportunity to see the full amount of your purchase with shipping charges before you confirm your order. Out-of-stock items usually ship within 10 business days. Orders with items on back order will ship as usual. The back ordered item will ship as soon as it is in stock.

Shipping Charges and Carriers

Shipping options are provided at the time of checkout. We offer Standard and Express shipping. Next-day and second-day shipping are available. Next-day and second-day rates will be calculated at time of checkout

You will always have an opportunity to see the full amount of your purchase with shipping charges before you confirm your order. Out-of-stock items usually ship within 10 business days: Orders with items on back order will ship as usual. The backordered item will ship as soon as it is in stock.

Standard Domestic Shipping:

Standard shipping rates are from Fed Ex or USPS. Your shipping options will appear at checkout. Please allow 3-10 days for delivery of merchandise (Monday through Friday, not including holidays). Standard shipping is available for the Continental U.S., P.O. boxes, APO and FPO addresses only. Please note: Delivery to APO and FPO addresses may take a little longer than normal. We also offer International Shipping. Rates and options are given at checkout.

Express Shipping:

If you prefer to receive your merchandise faster, we offer next-day and second-day service. Delivery is Monday through Friday, not including weekends and holidays. Orders placed with expedited service will ship by the next business day, pending credit-card authorization and verification. Next-day and second-day rates will be calculated at the time of checkout. You will always have the opportunity to see the full amount of your purchase with shipping charges before you confirm your order.

Large Orders:

In the event an order is especially large, heavy or bulky, additional charges may be incurred to cover these actual shipping costs. One of our Specialty Order Handlers will review your order to determine whether additional charges will apply and will contact you prior to shipping.

The carriers we use are FedEx and the U.S PostalService (USPS).

We accept all VISA, MasterCard, American Express and Discover credit cards. Paying online with a credit card is easy and safe. Our secure server encrypts all submitted information. Just enter your credit card information during checkout.

Checks and money orders are also accepted. Please send us a note and mail your request together with your payment(Please include the appropriate sales tax for your county if you are ordering from NC.  Send your payment to:

Revival Products
200 Peddycord Park Court
Kernersville, NC 27284

Yes. Our website is secure.  We have Secure Sockets Layer (SSL) which is a protocol for enabling data encryption and site authentication on the Internet. Additionally our website is PCI compliant with TRUSTWAVE ensuring that your credit card information is safe.  You can click the ‘icons’ on the bottom of this webpage to validate.

We also value your privacy. We never sell or rent your information to anyone. Period. Privacy and Security Info

Still have a question?

GIVE US A CALL
1-800-REVIVAL (800-738-4825)

Or Email Us 

CustomerCare@Soy.com

Here’s What Others Are Saying

Sasche, PhD, RN“I eat a soy bar with a cup of hot tea every morning and have for several years. That is a filling breakfast of less than 300 calories. The soy bar has a wonderful flavor and a crunch that I enjoy. It is like eating dessert for breakfast. I even pack the bars when I travel. I eat soy because of its many health benefits. One soy bar provides 20 grams of protein. It also provides a good ratio of Omega 3 and Omega 6 fatty acids for vessel and heart health. I think anything that is good for the heart is also good for the brain. And who doesn’t want to protect their brain! Additionally, the soy provides the fiber needed for good bowel function. Because it is filling, I don’t snack before lunch. And because I eat breakfast my metabolism is given a boost. The soy bar has a low glycemic index which helps with weight control. Another bonus is that 500 milligrams of calcium has been added to this soy bar. I am fair, post-menopausal, and have a small bone frame. This puts me at risk for osteoporosis. This extra calcium is protective for healthy bones. Calcium is also beneficial for healthy teeth and other bodily functions. Soy provides the minerals iron, zinc, magnesium, and selenium which are important for good health.” – D. Sachse, PhD, RN

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